Résumé du poste
-
Tourisme, hôtellerie, restauration
- Douala
- Expérience entre 2 ans et 5 ans
- Qualification avant bac – Bac – Bac+1 – Bac+2 – Bac+3
- CDD
Entreprise
-
SASA B2E
- Secteur d´activité :
BTP, constructionConseil, audit, comptabilitéInformatique, SSII, InternetIntérim, recrutementServices autres
-
Site Internet :
https://www.sasab2e.com - Offres d´emploi : Voir toutes nos annonces
-
Description de l’entreprise:
SAASA B2E offer its business services in Africa and India. It has its head office in India and subsidiaries in Cameroon & Rwanda. We are… lire la suite
Détails de l’annonce
Poste proposé : SERVER – Douala
Job Summary:
We are seeking a proactive and well-mannered Server for one of our clients. The role requires strong communication skills in both English and French, experience as a server who is smart, active and efficient in multitasking
Key Responsibilities:
1. Preparation and Mise en Place
- Ensure the restaurant/lounge is fully prepared before service, including cleaning floors and bathroom, setting up tables, polishing glassware, and organizing workstations.
- Stock and replenish service items such as napkins, cutlery, and condiments.
- Collaborate with the kitchen and bar teams to ensure smooth service flow.
2. Service
- Welcome and seat guests, presenting menus and making recommendations.
- Take and serve food and drink orders promptly and accurately.
- Ensure guests have an exceptional dining experience by being attentive and accommodating special requests.
- Process bills and payments efficiently.
3. Cleaning and Maintenance
- Maintain cleanliness and hygiene of the service area throughout the shift.
- Clear and reset tables promptly.
- Follow cleaning schedules for all equipment and spaces within the restaurant/lounge.
4. Client Satisfaction
- Address and resolve guest complaints or escalate them to management when necessary.
- Engage with clients to ensure satisfaction and encourage repeat visits.
5. Teamwork
- Work collaboratively with colleagues to ensure seamless service delivery.
- Assist team members during busy periods and contribute to a positive work environment.
Profil recherché pour le poste : SERVER – Douala
Requirements
Experience: Previous experience in a similar role is preferred. (3 – 5 years)
Education: Background in hospitality management or related training is advantageous.
Skills
- Strong communication skills in (Must speak French, addition of English is preferred)
- Ability to multitask and handle pressure in a fast-paced environment.
- Exceptional teamwork and collaboration abilities.
Professionalism
- Neat and presentable appearance at all times.
- Punctuality and reliability are essential.
- Friendly and courteous demeanor with a focus on client satisfaction.
Flexibility: Availability to work flexible hours and work at night (typical shift is from 4 pm to 12.30 am), and late hours when required.
Critères de l’annonce pour le poste : SERVER – Douala
-
Métier :
Tourisme, hôtellerie, restauration -
Secteur d´activité :
Hôtellerie, restauration - Type de contrat : CDD
- Région : Douala
- Ville : Douala
- Niveau d’expérience : Expérience entre 2 ans et 5 ans
- Niveau d’études : Qualification avant bac – Bac – Bac+1 – Bac+2 – Bac+3
- Langues exigées :
anglais > courant – français > courant - Nombre de poste(s) : 1
- Tourisme
- Hospitality Management
Redoublez de vigilance pour toute offre d’emploi proposée à l’international, en particulier si des conditions ou un salaire particulièrement attractifs sont mis en avant.
Merci de signaler toute irrégularité en utilisant le formulaire de contact candidat et en sélectionnant l’objet “Signaler une annonce d’emploi”.
